Custom song gift questions
Names, music, payment, delivery and privacy—explained.
Last updated: October 2026
The song
What do I get?
Their Personal Song includes a full MP3 and lyrics. The Full Song Surprise adds a photo film, lyric artwork and a vertical video for sharing. Both are planned as one-time gifts; ordering is not open yet.
Will it sound exactly like a sample?
No. Samples show possible voices and moods. Your song is shaped by the details you share, so its melody and lyrics will be different. Each sample is an example, not a customer’s delivered gift.
Is the song made with AI?
Yes. Wishly uses Google’s Lyria for AI music generation. Customer generation is not open yet. Read the AI Disclosure for the planned process and its limits.
How long is the song?
Full-song length has not been announced yet. The short examples in the library do not establish the duration of the paid song. The package must state its duration before purchasing is available.
Can I ask for a famous artist’s voice?
No. Choose a genre, feeling and vocal character. We do not offer impersonation of named artists or real people.
Names and memories
Can the song include their name?
Yes. Use the name you call them, not their full legal name. Check its spelling before saving. The current form asks for one name to sing.
Will you say their name correctly?
If the name sounds wrong in the finished song, contact us from your order and we’ll help. Describe the exact moment and how the name should sound. A pronunciation field is not currently offered in the creation form.
I’m not good at writing.
One small memory is enough. Write it in your own words — it does not need to rhyme. A place, a habit or an inside joke gives the song something specific to recognize.
Can I choose the style or language?
Yes, from the options enabled in the creation form. A language shown in a sample is not a guarantee that it is available for purchase. Choose a mood if you do not know genre names.
Payment and delivery
How much does a custom song cost on Wishly?
The song and lyrics package costs $4.99; the package with a photo film, lyric artwork and a vertical video costs $9.99. These are one-time package prices. Ordering is not open yet and the final total, including any applicable tax, must be shown before payment.
How long does it take?
Delivery timing has not been announced yet. Production begins after verified payment, and an actual estimate must be shown before purchasing is enabled. Do not rely on a last-minute delivery promise.
Are taxes included?
Any applicable tax must be shown with the final checkout total before payment. Checkout is currently unavailable while payment and tax services are being connected.
Is there a subscription?
No. Packages are one-time purchases. Starting a draft does not charge you or begin song production.
What if something in the song is wrong?
Contact us from your order with the exact moment and the correct detail. Our team will review it and help with the next step. An included number of edits has not been announced.
Can I change details after paying?
Contact us from your order. We will explain what is possible at its current production stage. Editing a draft does not automatically change an already purchased song brief.
Can I get a refund?
Please read the refund policy and contact Wishly about your order. Eligibility depends on the circumstances and the published policy; this FAQ does not add a blanket refund guarantee.
Privacy and gifting
How do I give the song as a gift?
Download the finished files or share an approved private gift link. Listen and review before sharing. Add your sender name and a personal message so the recipient understands what they are opening.
Does the person receiving it need an account?
No. An active private gift link can be listened to without an account. Anyone with that link can access the finished gift until it expires or is revoked.
Can I share it on Instagram, TikTok or YouTube?
You may send the private gift link to your intended recipient and share the permitted finished gift on your own non-commercial personal social accounts, subject to platform rules, privacy permissions and rights in any supplied photos or lyrics. This does not authorize a monetized channel, advertisement, paid promotion or brand campaign.
Is my song exclusive to me?
No copyright ownership, exclusive rights or promise of registrability is transferred. AI-generated elements may not be protectable in some jurisdictions. Similar songs or elements may exist. Read the song license, Copyright & IP Policy and AI Disclosure.
Who sees the story I share?
The recipient page shows the approved gift, your sender name and the message you choose to share. It does not show private memories, source uploads or billing details. Wishly and its service providers process the information needed for production as described in the Privacy Policy.
Can I schedule delivery?
No. Scheduled delivery is not available yet. Share the finished gift link when you are ready.
How are my photos saved?
Private uploads require sign-in and are attached to your saved project. Avoid uploading material you do not have permission to use.
Ask before ordering, or contact us from an existing order.